Important Information before Submitting your Appeal

It is important to understand the specific requirements for a Step 3 Appeal.

It is recommended you contact the Student Guild where one of the student advocates can provide you with independent support and advice to best prepare your appeal. Either call, (07) 5456 3742 or email AdvocacyStudentGuild@usc.edu.au and a student advocate will speak with you.

You may also wish to reach out to the Student Ombudsman who can assist you to navigate and understand the policies and procedures related to your appeal. You can email the Student Ombudsman at studentombudsman@usc.edu.au.

A Step 3 appeal must set out, with supporting evidence, the reasons why you disagree with the previous appeal outcome or the way in which this outcome was handled.

Under section 8.2 of the Student Grievance - Procedures

The decision being reviewed and the reasons for review should be explained clearly in the application. If the complainant seems to have no reasonable grounds, or lacks appropriate evidence to support the review, the University shall advise the student within five (5) business days that their application cannot be progressed unless further information is provided. It will not be sufficient for students to assert circumstances, performance or changes to circumstances without some evidence to substantiate or support their claims.