Video Conferencing Services (Zoom) | UniSC | University of the Sunshine Coast, Queensland, Australia

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Video Conferencing Services (Zoom)

UniSC's video conferencing services allow people from different locations to communicate and collaborate. Whether you are at one of UniSC's many campuses or from an external organisation, when traveling or at home, video conference technology allows you to communicate, collaborate and share.

Video conferencing rooms on each campus enable multi-campus teaching and interactive meeting experiences, with internal and external participants. Staff and students also have their own virtual video meeting room to meet with other students, colleagues in other institutions and other external individuals and organisations.

​​​​​​​​​​​​​​​Zoom is UniSC’s video conferencing platform and collaboration tool. IT Services recommends Zoom when conducting meetings or collaborating due to its user-friendly interface and versatile tools. Zoom is also compatible with a wide range of devices, making setting up and conducting a video conference easy for organisers and invitees.

Woman video conferencing a meeting on her laptop
Getting Started with Zoom

Zoom is a collaboration tool that is ideal for online classes, meetings, special events, webinars and job interviews. This service is free to use for UniSC staff and students.

Download

Before you can connect to a Zoom meeting you will need to download the Zoom software.

  1. Visit https://zoom.us/support/download to download the Zoom software for your device.
  2. Follow the download and installation prompts. You will not need administrator access.
Sign in

To make the most out of your Zoom experience you will need to sign into Zoom using your UniSC email address and password.

  1. Open Zoom
  2. Select Sign In
  3. Select Sign in with SSO
  4. Enter USC-AU as the company domain
  5. Your default web browser will open and prompt you to enter your email address and password. After logging in, the Zoom window should login automatically
Test

Once you've got everything sorted you'll want to test your audio and video​ devices, you can even connect to a test Zoom meeting to familiarise yourself with Zoom.​

Join a Zoom meeting

For more detailed information and other ways to join Zoom meetings, visit the Zoom website.

Schedule a Zoom meeting

Learn how to schedule a meeting to invite your participants ahead of time.

For more detailed information and other ways to schedule Zoom meetings, visit the Zoom website.

Tips

Read through these good practice tips for ideas on how to optimise your Zoom experience.

Troubleshooting

Here are some of the most common issues you and others on your Zoom meeting will encounter below, and ways to address them.

Help

If you need more information or assistance please contact IT Services or visit Zoom’s Help Center.

Staff resources

Resources on video conferencing for USC staff are available on MyUniSC