The Accident Mapping (AcciMap) method is a systems thinking-based accident analysis technique that can be used to develop in-depth analyses of the systemic causes of adverse events, recurring safety issues, or multiple incidents. In this workshop you will receive expert guidance on how to apply AcciMap to analyse both single incidents and multiple incident datasets, learning how the data from your analyses can be aggregated to identify patterns across incident types, organisations, and even entire sectors.

The workshop will use a series of case studies from our previous AcciMap analyses in areas such as transport, healthcare, process control, and attendees will work through a series of practical exercise to gain experience in applying AcciMap in different safety contexts.

Facilitator: Professor Paul Salmon

Paul M. Salmon is a professor in Human Factors in the Centre for Human Factors and Sociotechnical Systems at the University of the Sunshine Coast. He is a world leading authority on the AcciMap method with over 15 years’ experience of applying AcciMap in areas such as transport, defence, sport and outdoor recreation, healthcare, workplace safety, and nuclear power. He has authored 22 books, including best-selling Human Factors methods textbooks, over 300 peer reviewed journal articles, and has held prestigious fellowships from the National Health and Medical Research Council and Australian Research Council. For the past 4 years The Australian’s research analysis has identified Paul as Australia’s number 1 researcher in the field of quality and reliability.

Hierarchical Task Analysis (HTA) is a well-established and widely used method of modelling the tasks performed within a system. HTA considers activity within a system according to the system’s overall goals, which are decomposed into the requisite sub-goals and operations. As such, it provides a highly comprehensive description of activity. Extension methods can be applied to HTA to analyse human-machine interaction, predict potential errors, design jobs, and analyse teamwork. The workshop will provide attendees with practical guidance on applying HTA across a range of contexts and will provide access to a software tool that can be used to support HTA analyses.

Facilitator: Professor Neville Stanton

Neville is a Chartered Psychologist, a Chartered Ergonomist, and a Chartered Engineer and is Professor Emeritus in Human Factors Engineering at the University of Southampton. He is an Adjunct Professor with the Centre for Human Factors and Sociotechnical Systems at the University of the Sunshine Coast. The University of Southampton have awarded him a DSc in 2014 for his sustained contribution to the development and validation of Human Factors methods. He has published 60 books and over 400 journal papers on Ergonomics and Human Factors.

Work Domain Analysis (WDA) is the first phase of the well-established HFE approach Cognitive Work Analysis. As a standalone method it is a powerful approach for the modelling of all kinds of complex sociotechnical systems for the purposes of evaluation and / or system re-design. This workshop will take attendees through an eight-step methodology for developing a WDA model. Attendees will be provided with software, to keep, for the development of WDA models and will leave with the skills to explore the boundaries and interdependencies of any complex system. Workshop attendees will gain practical experience in applying WDA to build system models across a range of contexts and insights into how these models can be used in system evaluation and system re-design.

Facilitator: Associate Professor Gemma Read

Gemma is the Director of the Centre for Human Factors and Sociotechnical Systems at the University of the Sunshine Coast, in Queensland, Australia. Gemma has over 16 years’ experience applying human factors and systems thinking methods and approaches to optimise safety and performance in complex systems. She has authored 3 books, over 70 peer reviewed journal articles and has received national and international awards for her research.

Causal loop diagrams are the building blocks of system thinking and are a powerful method for understanding complex issues. All systems comprise interacting networks of reinforcing (positive) and balancing (negative) feedback loops that influence system behaviour. Causal loop diagrams provide a method to represent these dynamic interrelations. Causal Loop Diagrams have been used to better understand and respond to a range of complex issues including workplace safety, road trauma, obesity, and terrorism, to name a few. These analyses have guided policy makers to develop and apply systemic interventions that will enact positive change on the system and subsequently the systems’ behaviour. This workshop will include practical guidance for developing Causal Loop Diagrams and give attendees the opportunity to create models for a range of potential issues faced by organisations.

Facilitator: Dr Scott McLean

Scott is a Senior Research Fellow at the Centre for Human Factors and Sociotechnical Systems at the University of the Sunshine Coast. Scott has 10 years’ experience applying systems thinking methods across a range of areas including road safety, sport and outdoor recreation, artificial intelligence, and defence. Scott has authored 2 books, over 50 peer reviewed journal articles, and received national awards for research.